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The Juice platform includes powerful Integrated Voice Response (IVR) capabilities, The basic Juice IVR module includes the ability for utility customers to:
- Pay Bills (Arrears/Post-Paid)
- Purchase Electricity (PrePaid/Pay-As-You-Go)
- Retrieve Usage/Payment/Balance Information
Optionally, the Juice IVR can be customized for:
- low balance,/disconnect warnings (dial out)
- outage notifications (dial out)
- reseller functions
Juice IVR solutions are:
- Linux Asterisk based
- Scalable (single phone lines to hundreds per server)
- Capable of traditional hard wired and VOIP (Voice Over IP) interfaces
- Reliable
- Secure
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