Designing A Program

Prepayment metering is not merely a choice of a different brand of meters. Prepayment metering replaces the meter but also the billing system, the reading of meters and the administration of the revenue collection. To implement a prepayment metering system, means a change of mind set, a change in the way the revenue collection is managed, a change in IT procedures, a change in customer service, a change in metering and a change in consumer behavior. To be able to reap the array of benefits, all parties need to buy in to the system and appreciate the benefits they themselves will receive.

UtiliSol's consulting team can assist you in each step of designing your program. We will offer a complete solution specific to your organization's needs. Following the needs assessment of your marketplace and requirements, Utilisol will offer recommendations on:

• Products: Prepayment Meters
• Vending Systems: CIU (Customer Interface Units)
• Software & Hardware: RMS (Revenue Management System)

The RMS, CIU and meters are the physical part of a prepaid system, but the complete solution must include a customer service policy review, a system architecture that anticipates growth, implementation planning, integration with other enterprise software platforms, installation, training, maintenance management & other procedures and ongoing support. (See Implementing A Program for more information on these topics.) This is where the UtiliSol can provide real value to any utility planning to implement a prepaid system.